Services We Provide

We treat every project with a unique approach and fresh thinking.

  • 5
    Överträffade alla våra förväntningar!!!” Fantastisk personal! Otroligt hjälpsamma! Rekommenderas varmt!!
    Stayed in Oct/2018
  • 5
    The hotel is perfect, Staff is friendly, helpful, warm and hospitable. The breakfast is the best I have had in my trip to Asia. Room is spacious and confortable. Location is convinient and they help you to organise all your tours, transport to the airport and anything you need to know about Hanoi. They even helped me exchanging US dollars. I enjoyed a lot my stay and the hotel and I strongly recommend it.
    Stayed in Oct/2018
  • 5
    One of a couple of different hotels I stayed at in Hanoi, Wish I had of stayed here when I went back. Great location, close to plenty of food & bar options. Helpful, friendly staff. We had a room on 6th floor, which had an outdoor balcony for smoking, but was loud outside and could hear everything initially (the country was going crazy due to winning a football match so I assume its not a regular thing!) Breakfast was OK, I would stay again.
    Stayed in Aug/2018
  • 5
    Stayed alone in a suite What I liked 1. location. In the Old quarter next to the walking street. On weekends two roads adjacent to the hotel are closed and an amazing party takes place. 5 min walk to the lake. 2. Very good value. Clean and well appointed. Queen bed with a desk and a chair. Bathroom had a bathtub. Comes with a simple buffet breakfast too. 3. Excellent service Very helpful in recommending restaurants, shops and organising tours or taxis. Highly recommended.
    Stayed in Aug/2018
  • 5
    The hotel’s price is affordable, a big room with bathroom.The location is right in the middle of the busy old quarter in Hanoi (The city never sleeps.) The reception staff is great and very helpful. If you call or email a head, Kathy, Li, or Ann can arrange a taxi when you arrive at the airport. The staff can arrange a ride or rent out scooters. Offer services like laundry, free breakfast, wake up call, recommend places to shop or eat. They have 24 hour security and room service, just call the front desk and they are happy to assist. The Luminous hotel is 6 stories tall and don’t worry, it comes with a elevator. The dining area is enough to seat at least 20 people. On the 6th floor, there is a balcony to relax and see the city. The bank/atm is just outside the hotel. Convenient store a block away to buy necessities. I chose the Luminous Vietnam Hotel because of the location, affordable, and great customer service. I had a great time at Hanoi and a comfortable stay at Luminous Viet Hotel.
    Stayed in Sept/2018
  • 5
    โรงแรมดีครับ บริการดี อยู่ใกล้แหล่งท่องเที่ยว คือไปไหนเดินไปได้หมดเลย ราคาก็ไม่แพง ดีเลิศ ครับ ที่นี่ แนะนำครับ Very nice of hotel in Ha-noi near old town,night market good place and good service room very clean
    Stayed in Oct/2018
  • 5
    We stayed here when we first arrived in Hanoi, we originally booked 4 nights and then ended up staying an extra 2! We paid $20 and got the airport pickup which I would recommend doing! The staff were so friendly and welcoming and even let us change rooms after the first night. So glad we did because we upgraded to a room with a bigger bed and a double spa bath! Breakfast in the mornings was included and we could not complain! The ladies at the front desk helped us with recommendations on where to eat and booked our Halong Bay trip and our bus to Sapa for us! Nothing was too much trouble! The location is perfect as it’s right in the heart of the Old Quarter so it’s close to everything you need! Slightly noisey at night but it’s the centre of Hanoi so that’s expected! They even let us store our bags and offered us showers when we arrived from Halong Bay and had to wait for our night bus to Sapa. Thank you guys!
    Stayed in Oct/2018
  • 4
    Cental location with clean comfortable rooms. Staff were very helpful arranging taxis and available for any questions. We had an issue with a driver from the airport asking for more money and the staff were supportive of our concerns. Would be happy to stay there again
    Stayed in Oct/2018
  • 5
    Staff were incredibly helpful and friendly, found us a cooking class and vegetarian restaurants to eat, really went above and beyond. Room was clean, there was a lovely garden patio area outside on our floor, really enjoyed our stay.
    Stayed in Oct/2018